Shipping policy

This Shipping Policy explains how we process and deliver your orders. By placing an order with Sacred Frames, you agree to the terms outlined below.

Processing Times

All orders are typically processed within **1–3 business days** after payment is received. Orders are not processed or shipped on weekends or bank holidays.

Once your order has been dispatched, you will receive a confirmation email where applicable.

Shipping Rates & Delivery (UK)

We currently offer the following shipping options within the United Kingdom:

* Orders under £99: **£6.99 standard shipping**
* Orders of £99 and over: **Free UK shipping**

Delivery Times

Estimated delivery times after dispatch are:

* UK Standard Delivery: **2–5 business days**

Delivery times are estimates only and are not guaranteed.

Delays

We are not responsible for delays caused by courier services, weather conditions, customs processing, or other events outside our control. While we aim to ensure timely delivery, occasional delays may occur.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Incorrect Address

Please ensure that all delivery information is correct at the time of ordering. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Parcels

If your order arrives damaged or is lost in transit, please contact us at info@sacredframes.co.uk as soon as possible so we can assist in resolving the issue.